A customer walks into our tiny bike shop jammed packed full of bikes. Bikes are hanging in the window, off the ceiling on the walls, all over the floor. There is not a square foot of space in the shop that is not occupied by a bike or various parts of one.
“This is the bike shop right?”
“Do you guys sell bikes or fix them?”
“If I brought my canoe in could you fix it?”
Is canoe the name of your bike or is it a boat?”
“It’s just a canoe for the lake. Do you guys fix them?”
What? No, we’re a bike shop.
Working at a small coffee shop that roasted their own beans/had their own brand. “Do you sell Starbucks here?” “No ma’am we roast our own coffee.” “Well that’s just bad business!” … okay. –NoDoThis
I work at an Italian place right now. We call our Italian menu items by Italian names with English descriptions. I get a lot of questions, but I don’t mind a hair because I get paid to talk about food.
Not too long ago though it sort of went slapstick. It’s not that they asked a dumb question, but they kept asking it. “Pollo e penne?” “Oh, that’s chicken and pasta with…” “Does it have meat in it?” “The chicken pasta? Yes, pollo is Italian for chicken.” “Can I get the chicken but not the pollo?” “Pollo is just Italian for chicken, if you want chicken it’s really good…” “No, I like chicken but I don’t want pollo.” I kind of lost it for a split second. –trebuchetfight