Any good stories of playing Goofy around the time “A Goofy Movie” came out?
Bonus question: Have you ever met Powerline?
“Oh. My. God.
The first time some kid asked me to do the Perfect Cast I had no idea what he was talking about so I faked it. The kid didn’t buy it but luckily I had an escort (that’s what they called attendants back in the day) tell the kid that I already forgot it (which is bullshit if you watch the movie). They don’t prepare you for details like that in training. You’re just supposed to figure it out yourself. Never met Powerline unfortunately.”
Hey, there worst and best customer experience you ever had?
“Ugh. Worst guest experience? It’s a tie between having my life threatened at a Grad Night party one time and one time I had to tell a guest that their son was in jail for stealing from one of the stores and she did not take it very well. Best guest experience? I’ve got too many to mention.
One that stands out is when I was working at Mickey’s Character Spot at Epcot. There was an older gentleman that came up in the queue but didn’t come see me, he just sort of stood in the back and watched me for a while. After about 20 minutes he came up to me and said, “Goofy, I had a special friend that would want you to have this.” In Goofy, you have to look down in order to make it look like Goofy is looking at you so I couldn’t see him but I heard him holding back the tears. He was shaking a bit but he gave me a hug anyway. I will never forget that hug. It was one of those hugs that last with you. He was crying in my arms. He had given me a pin they give to family members or friends of POWs and MIAs. It’s become one of my most prized possessions.”