“I worked at a White Castle from 2000-2003.
It was clean. Nothing super disgusting at all. All of the equipment got a thorough cleaning every 24 hours. The floors were mopped regularly, walls were wiped down… everything.
The food was always fresh. If the burgers cooled enough for the buns to get hard, they were trashed. If fries/sides sat under heat lamp for 15 minutes, they were trashed.
We threw away a lot of food. We had to track it all for inventory purposes and filled up a couple pages a day of stuff we throughout.
Even when the bulk of the crew was teenagers, we really were trying to work fast and do a good job. Every year or so, they made us get timed on the griddle by a regional manager. Everyone had to do it. Starting with a clean griddle you had to fully prepare, box and bag 30 hamburgers as fast as possible without cutting any corners.
I know not all locations are like that, nor are all fast food restaurants, but when I was working there, we did a really good job of everything.
Just wanted to share a happy story.” – wpmason