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“A customer came in to return some lightbulbs that were defective. I was new and wasn’t sure of the returns policy of certain items without a receipt, so I asked my boss who said no. The customer proceeded to get more and more angry, and ended up throwing the lightbulbs, which weren’t in their package, directly at our heads. My boss chased him out of the store, but he later called and threatened to kill the two of us. All over some lightbulbs.”
– katiei4f8d2e6e3