Phone technology is constantly evolving and for grandparents that can be hard to keep up with.
Alex Konrad, a staff writer for Forbes, was in a family group chat when someone sent a looping GIF of Steve Harvey clapping. Konrad’s grandmother was so confused by the animated GIF she went Verizon store looking for answers.
“Help??!!! Who is that person clapping above????? Why??” Konrad’s grandmother questioned.