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Worked at a coffee shop that wasn’t Starbucks. Frappuccino is a trademarked word for Starbucks blended coffee drinks. When customers would ask for frappuccinos we would just put in the order as what we called it and let them know the name for it at our store so they would recognize it when the barista called it out. Had a women get so upset she was screaming, all over the word frappuccino. According to her it was the traditional Italian word for a blended coffee drink (it’s not) and we obviously thought she was stupid to tell her otherwise and how dare we insult her like that.
Continued…
