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“Worked front desk of a hotel. Had a woman throw a goddamn tantrum because the state we were in charged a 6 percent room tax. She DEMANDED that I remove the tax. I told her that we had no control over taxes. She still wouldn’t accept the reality of taxes so I printed off contact information for her state representative and told her to direct her complaints to them. She did not like that at all.
She started screaming so I got my manager. My manager said basically what I said, that we cannot legally remove a tax, so the woman grabbed the bowl of mints on the counter and threw it at my head and stormed out.
We had her credit card on file and charged her for the full amount.” – halfhalfnhalf
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